I am not getting notified that there are waiting messages for me.

 

When you first downloaded & installed SPOTIO there was a popup request asking you to grant SPOTIO the ability to send you push notifications.  If you didn't select allow when you first got that popup that would be why you are getting notifications when SPOTIO sends you tips & tricks, or your team uses our in app chat or if you are talking with SPOTIO support.

It is easy to go back in and grant notifications if you aren't getting them. Check out our walkthrough of how to go through your android settings to activate notifications from SPOTIO:

 

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