How to upgrade your SPOTIO account

If you started your trial or paid subscription to SPOTIO on a lower level plan, Agility or Accelerate, and want to upgrade your account, you can do that directly inside the SPOTIO Web App.

Steps to Upgrade:

  1. To access the Web App you will go to and log in using your username (email address) and password.
  2. When you are logged in you will see the settings icon on the left side navigation panel, click it
  3. When the settings menu opens, hit the + next to Account to open the drop-down menu
  4. From the drop down menu hit Account Detail
  5. When the Account Details page loads, at the top of the page you will see the plan that you are currently enrolled in with an orange button to the right saying “upgrade”, click that
  6. After clicking upgrade, you will be taken to a page where you will be able to set a demo for the plan level you'd like to move the account too. Pick the plan that you wish to set the demo for by selecting "See A Demo" button at the bottom of the plan details.
  7. Fill out the Demo Request Form and expect a call within 15 minutes during business hours ( Mon - Fri 8am-5pm ) 

 Check out our video walking you through how to upgrade below:

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