SPOTIO: Troubleshooting

How to Check GPS Settings

Bret Smith
Bret Smith
  • Updated

There are times when you are unsure that your GPS is properly tagging your visits in the SPOTIO app. We’re going to show you how to check if SPOTIO has access to your phone’s GPS.

From the SPOTIO App

  1. From your main phone screen, click on Settings and search for SPOTIO.

  2. In the SPOTIO settings, select Location and choose Always or While Using the App.

  3. Also, toggle on Precise Location for the most accurate location services in SPOTIO.

Dec-13-2023 08-29-47.gif

How to Check SPOTIO GPS Settings on iPhone/iPad

  1. Click on the Settings App.
  2. Scroll down until you find SPOTIO.
  3. Click on SPOTIO.
  4. Click on Location and make sure While Using the App or Always is selected.
  5. Toggle on Precise Location.

How to Check SPOTIO GPS Settings on Android Devices

  1. From the Location menu, click on App Permissions.

  2. Scroll down until you see SPOTIO, and select SPOTIO.

  3. Click on Permissions.

  4. Select either Allow all the time or Allow only while using the app.


What happens if I don't have these toggled on?

SPOTIO works best and most accurately when you have at a minimum While using the app so you don't have to worry about searching for the address you are currently at. We want you to work most efficiently and quickly which having location turned on will help with.

Was this article helpful?

Have more questions? Submit a request



Please sign in to leave a comment.