Are you trying to reach a contact that isn't already saved in SPOTIO? You can use our Dial Out feature for MCC! This allows you to dial a non-SPOTIO contact number and then save that number to lead after you complete your call.
Want more info on how to use MCC to it's fullest? Check out our other videos HERE.
If you're searching for how to make a general call with SPOTIO's MCC, you can locate that HERE.
Please note that you must be on the PRO plan in order to take full advantage of our Multichannel Communication feature set!