With SPOTIO GPS Trails, Sales Managers are able to see routes and trails taken by Sales Reps while out canvassing or calling on customers. This feature helps ensures reps are taking the optimal path for maximum efficiency, aiding in improved accountability and enhanced transparency around rep activities and location. 

How does it work? 

The SPOTIO app accesses the sales reps GPS periodically and registers their location. Throughout the day, these GPS pings are pieced together and displayed in the web app map as a GPS Trail. 

In order to see GPS Trails, they must be turned on in the web app Layers. To do this:

1. Select the Map icon on the left sidebar.
2. Click on the Layers Icon in the top left corner of the map.
3. Toggle on GPS Trails.

The SPOTIO mobile app periodically captures the location of the sales rep using its access to the device’s GPS, pinging about once a minute while the app is open. Access to GPS is determined in the device's Location Settings for the mobile app. Depending on which option you select, SPOTIO may or may not track your location while the app is closed:

• Always - SPOTIO will capture location, even when the app is closed.
• Only while using the app - SPOTIO will capture location when the app is open. If the app is closed, SPOTIO will not capture location.

Visibility into the GPS Trail is available in the SPOTIO web app. Every reps data can be seen when a single day is selected in the filter.  If a longer date range is selected, only the GPS Trail for the last day of the selected range is visible. 

The Sales Reps who have GPS Trails will appear at the bottom right of the map screen, and the user can select the individual rep to see their location. 

Seeing the GPS Trail

To view GPS Trails on the web app:

1. Select a date range in the filters bar (recommend single day).  
2. Choose your rep you want to see a GPS Trail for in the filter panel.
3. Click on the rep's name to see their trail in the bottom right corner of the screen.

FAQs

How many users can I view at once?

You can select up to 10 users in the filters to display GPS trails simultaneously.

How far back can I see a GPS trail?

There is not a limit on how far back you can see.  You can only see a single day at a time.

Does the dot on the trail mean a visit was logged? 

No, the dot indicates when the server is pinged. This takes place every 30 - 60 seconds.

Why does a user's GPS trail ping repeatedly back to a localized location? 

The user may have signed in on another device.