---
title: Record Conversion
description: "Record Conversion released October 2026: convert records between types, like Lead to Account, keeping the SPOTIO ID and full activity history."
---

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October 27, 2026

# Record Conversion

## Convert a record from one type to another, like a Lead to an Account, in one click.

***Released:** 28 October 2026 | **Version:** Web 2.106 · Mobile 2.53 · Backend 2.121 | **Where it applies:** Conversions are set up on web. Single records convert on web and mobile; bulk conversion is web only. | **Availability:** All accounts .Conversions are set up in Settings → Workflow — if you don't see a Conversions column there, contact SPOTIO Support.*

### **What's new**

You can now convert a record from one type to another, such as a Lead to an Account, instead of rebuilding it by hand.

The record keeps its **SPOTIO ID** and **every activity logged against it** — visits, calls, texts, emails, appointments, and notes. A **Record Converted** entry at the top of History shows the type it converted from and to, who converted it, and when.

What you can do now

- **Set up conversion paths** in **Settings → Workflow → Conversions**: choose a source and target record type, then map which fields carry over
- Use **Automap** to match fields with the same names and types in one click
- **Convert a single record** from the new **Convert** icon on web and mobile
- **Convert in bulk** on web from List, Pipeline, or Map view
- **Control who can convert** with two new Custom Role Creator permissions: **Record Conversion** and **Bulk Record Conversion**

Records can only convert along paths an admin has set up.

### **Learn more**

[**Record Conversion: convert a lead to an account (or any record type to another**](https://support.spotio.com/record-conversion?hsLang=en)

 

 

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