Find My Team - Web App

To use Find My Team on the web app:

1. Login to the SPOTIO web app.
2. Click the Map icon on the left gray sidebar.
3. Tap the layers box in the top left corner of the map view.
4. Toggle on the Teams switch.

Find My Team - Mobile App

To use Find My Team on the mobile app:

1. Login to the mobile app.
2. Select the Map icon at the bottom.
3. Tap the layers icon in the top right corner of the map view.
4. Toggle on the Team switch.

Location Statuses

If your reps have enabled GPS, the Find My Team filter will classify them as either: 

• Active meaning they are online
• Inactive meaning they are offline 

In order to appear as Active, a rep must be logged into SPOTIO with the app running in the foreground. They must be inside the SPOTIO app, working. If SPOTIO is running in the background, the rep will appear as Inactive.

The Find My Team layer will identify all active and inactive representatives in the field.

Tip: Invited users of SPOTIO should be selecting While Using the App (Apple) or Allow Only While Using the App (Android) when allowing SPOTIO to access their location. Having their GPS enabled ensures they appear as Online when engaging with the app. 

FAQs

How often does the location update the user’s location?

The location and activity data is updated every minute; unless the representative is in Low Data Mode.